It is crucial for any business owner to know their target market in order to produce relevant products and services. That is why asking for feedback from customers through surveys is an integral part of business operations.

Zoomerang offers online surveys having a variety of service options. At the basic level, Zoomerang offers a free online survey tool that is similar to other tools provided by other sites. It contiains a hundred pre-built survey templates, or a person can develop their own surveys from various question types. Once a survey is ready, a user can just email it to their participant list and analyze the results.

At the Pro level, a user can provide their own branding and graphics for their surveys. In addition, they can ask more questions in the surveys, filter and customize survey results, download the results to Excel, and receive customer support by phone.

The paid service also offers assistance in finding the target market, by having a list of 2.5 million consumers who are profiled based on 500 attributes.

Zoomerang can additionally help out with pre-survey rersearch, through their Onine Focus service. At a cost of two thirds of a traditional focus group, Zoomerang will assemble a focus group based on the user’s specifications and even help with every step required for getting the desired results from the focus group.

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